Hello all,
I’m planning to install Linux Mint on the notebooks of some relatives as it’s not compatible with Windows 11 and thus not getting security updates anymore. They are absolutely not tech savvy and only using very basic stuff (web browser, print documents, maybe low level office stuff). Still I’m looking for a way to support them with some kind of remote control software if they have an issue. On Windows I liked Teamviewer for it’s simplicity, they can double click the icon and tell me the code that is displayed and that’s it. Is there something similar for Linux which doesn’t require complex setup on their end? FOSS is a plus, but not a must have.
Regards, rbn
I think to make an informed choice you need a certain understanding of what an operating system is at all and what might be differences etc. I’m talking about people who are afraid that their emails disappear from the webmailer if they buy a new laptop.
From my experience it’s important that, after booting the PC, they immediately find the 1-x icons on the desktop to open the browser etc. Within the browser they need bookmarks to find webmail, banking etc.
They won’t try to install new software, enter commands in the terminal or tweak around with the settings.
But to calm you down a bit: if they really don’t like it, they can stick with Windows. ;)